Last Updated: August 19, 2026
At Casebus, we respect your privacy and are committed to handling your personal data responsibly.
This Privacy Policy explains what personal data we collect when you visit Casebus.co.uk, place an order, create an account, contact us, or otherwise use our website, as well as how we use, share, store and protect that information.
For the purposes of applicable UK data protection law, Shenzhen DaQianXiangZi Technology Co., Ltd. is the controller of personal data processed through Casebus.co.uk.
We may collect the following types of personal data.
When you place an order, create an account, contact us, or otherwise interact with our website, you may provide information such as:
Name
Email address
Phone number
Billing and shipping address
Order and purchase information
Account information, if you create an account
Messages, photos, or other information you provide when contacting customer support
Payment information is processed by our payment service providers. Casebus does not store your full credit or debit card number.
When you visit our website, certain information may be collected automatically through cookies and similar technologies, including:
IP address
Browser type
Device type
Operating system
Pages viewed
Links clicked
Referring website
Date and time of visits
Shopping and browsing activity
Cookie and device identifiers
We use this information to operate our website, understand how visitors use it, improve our services, prevent fraud, maintain security and measure the effectiveness of our advertising.
We may use your personal data to:
Process and fulfil your orders
Process payments
Provide order confirmations and shipping updates
Provide customer service
Handle returns, refunds, replacements and other order-related requests
Maintain and improve our website
Detect and prevent fraud, abuse and security issues
Understand how customers use our website
Measure and improve our advertising and marketing
Send marketing communications where you have agreed to receive them or where otherwise permitted by applicable law
Comply with legal, accounting, tax and regulatory requirements
Protect our rights, customers and business
We only use personal data for purposes that are reasonably related to our business and services.
We process personal data only where we have a lawful basis to do so under applicable UK data protection law.
Depending on the purpose, we may rely on the following lawful bases:
Contract
We process personal data where necessary to process your order, take payment, arrange delivery, provide customer service, and handle returns, refunds or replacements.
Legitimate Interests
We may process personal data where reasonably necessary for our legitimate business interests, such as preventing fraud, protecting our website and business, improving our services, understanding website performance and managing our operations, provided that these interests are not overridden by your rights and interests.
Consent
We may rely on your consent for certain activities, including marketing communications and the use of certain cookies or advertising technologies where consent is required.
Legal Obligation
We may process personal data where necessary to comply with legal, accounting, tax, regulatory or other obligations that apply to us.
Where we rely on consent, you may withdraw your consent at any time.
Certain information, such as your name, contact details, shipping address and payment information, is necessary for us to process and fulfil your order.
If you do not provide information that is required to complete a purchase, we may not be able to process or deliver your order.
Casebus.co.uk uses cookies and similar technologies to help the website function properly and to understand how visitors interact with our site.
These technologies may be used for purposes such as:
Keeping items in your shopping cart
Remembering website preferences
Understanding website traffic and performance
Measuring advertising performance
Providing more relevant advertising
Detecting fraud and improving security
Some cookies may be placed by third-party service providers that help us with analytics, advertising, payment processing or other website functions.
You can manage or delete cookies through your browser settings. Disabling certain cookies may affect some features of the website.
Where required by applicable law, we ask for consent before using non-essential cookies or similar technologies, and additional choices may be available through the privacy or cookie settings provided on our website.
We may use third-party analytics and advertising services to understand website traffic, measure advertising performance and show advertisements that may be more relevant to visitors.
These service providers may collect information such as your IP address, device information, browser information, pages visited, interactions with our website and cookie or advertising identifiers.
Information collected by these providers may also be subject to their own privacy policies.
Where required by law, we obtain appropriate consent or provide appropriate choices regarding the use of personal data for personalised advertising and related technologies.
We do not disclose personal data to third parties except where reasonably necessary to operate our business, provide our services, or comply with legal obligations.
We may share personal data with service providers that assist us with:
Payment processing
Order fulfilment and shipping
Website hosting and technical services
Customer support
Analytics and website performance
Advertising and marketing
Fraud prevention and security
Accounting, legal or other professional services
These service providers receive only the personal data reasonably necessary to perform their services.
We may also disclose personal data where required by law, legal process, court order or government request, or where reasonably necessary to protect the rights, property or safety of Casebus, our customers or others.
If Casebus is involved in a merger, acquisition, sale, restructuring or transfer of business assets, personal data may be transferred as part of that transaction, subject to applicable law.
Payments made through Casebus.co.uk are processed by third-party payment service providers.
Depending on the payment method you select, your payment information may be provided directly to the relevant payment provider.
Casebus does not store your full credit or debit card number.
Please refer to the privacy policies of the relevant payment providers for more information about how they process your payment information.
To deliver your order, we may share information such as your name, shipping address, phone number, email address and relevant order information with shipping carriers, fulfilment providers and other service providers involved in delivering your purchase.
We share only the information reasonably necessary to process and deliver your order.
If you choose to receive promotional emails from us, we may use your email address to send information about products, offers or promotions.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at support@casebus.co.uk.
You may still receive transactional communications related to your orders, payments, shipping, returns or customer service requests.
Casebus serves customers in multiple countries, and some of our service providers may operate outside the United Kingdom.
As a result, your personal data may be transferred to, stored in or processed in countries outside the UK.
Where UK data protection law requires safeguards for international transfers of personal data, we take appropriate steps to ensure that such transfers are handled in accordance with applicable legal requirements.
You may contact us at support@casebus.co.uk if you would like more information about the safeguards used in connection with international transfers of your personal data.
We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.
The length of time we retain personal data may depend on factors such as:
The nature of the information
How long it is needed to provide our services
Customer service and dispute resolution needs
Fraud prevention and security
Accounting and tax requirements
Legal or regulatory obligations
When personal data is no longer reasonably necessary, we may delete or anonymise it, subject to applicable legal requirements.
We use reasonable administrative, technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Under UK data protection law, you may have certain rights regarding your personal data, including the right to:
Request access to the personal data we hold about you
Request correction of inaccurate or incomplete personal data
Request deletion of your personal data in certain circumstances
Request restriction of the processing of your personal data in certain circumstances
Object to certain processing of your personal data, including direct marketing
Request the transfer of certain personal data to you or another organisation
Withdraw your consent at any time where we rely on consent to process your personal data
These rights may be subject to certain conditions or exceptions under applicable law.
To exercise your privacy rights, please contact us at support@casebus.co.uk.
We may need to verify your identity before completing certain requests.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection.
Our website may contain links to websites or services operated by third parties.
Casebus is not responsible for the privacy practices, security or content of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
When we update this policy, we will post the revised version on this page and update the “Last Updated” date above.
If you have questions about this Privacy Policy or would like to make a request regarding your personal data, please contact us at:
Email: support@casebus.co.uk
Company: Shenzhen DaQianXiangZi Technology Co., Ltd.
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